🛡️ Privacy Policy

🧑 Who We Are

Our website address is: https://comillarfoods.com
We are an online grocery and food delivery service based in Cumilla, Bangladesh.

💬 Comments

When visitors leave comments or reviews:

An anonymized string (hash) of your email may be sent to the Gravatar service to check if you use it.
Gravatar’s Privacy Policy: https://automattic.com/privacy/

We collect the data shown in the form, as well as the visitor’s IP address and browser user agent to help detect spam.

📸 Media

If you upload images to the website, please avoid including location data (EXIF GPS). Other users may be able to download and extract this data from your images.

Cookies

We use cookies to enhance your experience:

If you edit or publish content, a cookie is stored with the post ID (expires in 1 day).

When you leave a comment, your name, email, and website may be stored in cookies for your convenience (up to 1 year).

When you log in, we set cookies to store your login status and screen preferences.

🌐 Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Such content behaves the same way as if you visited the original website, which may:

• Collect data about you
• Use cookies
• Embed third-party tracking
• Monitor your interaction with the embedded content

Especially if you’re logged in to that external website.

🤝 Who we share your data with

If you request a password reset, your IP address may be included in the email.

For features like OTP verification, order processing, and payments, some data is shared with secure third-party services (e.g., Firebase, payment gateways).

We do not sell or rent your personal data.

⏳How long we retain your data

Comments and reviews: retained indefinitely to auto-approve future comments.

Accounts: we store the personal data provided in user profiles as long as the account is active.

All users can view, edit, or delete their personal data (except their username). Admins can also manage that information.

🗂️ What rights you have over your data

If you have an account or have left comments:

You can request that we delete your personal data (excluding data we must keep for legal or administrative purposes).

You may request an export of the personal data we hold.

🔐 Where your data is sent

Visitor comments and reviews may be checked through an automated spam detection service.

OTP verifications are handled securely using Firebase’s API.

📩 For any questions regarding this policy, please contact us at: [email protected]